KHELO Privacy Policy
This Privacy Policy explains how Khelo Games collects, uses, protects and handles information when you use our website, mobile application and related services.
1. Introduction
Khelo Games respects your privacy and is committed to protecting information associated with your use of our platform.
By accessing or using Khelo Games, you acknowledge that you have read and understood this Privacy Policy.
2. Information We May Collect
Depending on how you use our services, we may collect information such as:
- Name or display name
- Mobile number or email address
- Account and login information
- Game-related information
- Tournament participation information
- Transaction or reward-related information
- Device and application information
- IP address and basic technical information
3. How We Use Information
Information may be used to:
- Create and maintain your account
- Provide tournament and gaming services
- Process participation and account activity
- Provide customer support
- Improve application performance
- Detect fraud, abuse and unauthorized activity
- Maintain platform security
- Communicate important service updates
4. Account Information
You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.
You should notify Khelo Games if you believe that your account has been accessed without authorization.
5. Tournament and Game Data
When you participate in tournaments or use gaming features, information relating to your participation, scores, rankings, match results and related activity may be recorded.
Certain information may be displayed to other users when necessary for tournament functionality, such as usernames, rankings or match results.
6. Payment and Transaction Information
Where payment or reward-related functionality is available, transaction information may be processed for account verification, transaction management, fraud prevention and service administration.
We do not intend to collect or store complete payment card information unless specifically required for a legitimate service operation and handled through appropriate security measures.
7. Device and Technical Information
We may automatically receive limited technical information about the device and application used to access Khelo Games.
This may include device type, operating system, application version, IP address, crash information and general diagnostic information.
8. Cookies and Similar Technologies
Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality and understand general usage patterns.
You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.
9. Information Sharing
Khelo Games does not sell your personal information simply for the purpose of selling user data.
Information may be shared when reasonably necessary with service providers, technical partners, payment processors, security providers or authorities where required by applicable law.
10. Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure or destruction.
However, no internet-based service can guarantee absolute security.
11. Third-Party Services
Khelo Games may use third-party services for hosting, analytics, authentication, communications, payments or other technical functions.
Such providers may process information according to their own privacy policies and applicable agreements.
12. Children's Privacy
Khelo Games is not intended for individuals who are prohibited from using the platform under applicable laws or our service rules.
We do not knowingly request unnecessary personal information from children.
13. Data Retention
We may retain information for as long as reasonably necessary to provide our services, maintain security, resolve disputes, comply with legal obligations and enforce our agreements.
14. Your Choices
Depending on applicable law and available platform functionality, you may request access to, correction of, or deletion of certain personal information.
Some information may need to be retained where required for legal, security or legitimate operational purposes.
15. Changes to This Policy
Khelo Games may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or operational practices.
Updated versions will be published on this page with a revised "Last updated" date.
16. Contact
If you have questions, concerns or requests regarding this Privacy Policy or your information, please contact Khelo Games through the official support channels provided within the application or website.